Why Quality is Important: And How It Applies in Diverse Business and Social Envi

Description: Why Quality is Important by Paul Hayes Quality is everyones business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organisational and professional boundaries. FORMAT Paperback LANGUAGE English CONDITION Brand New Publisher Description These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both. Quality is the consistent achievement of the users expectations of a product or service. The achievement needs to be "The right thing, right first time, every time, in time." Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions. Variation does not sit happily with consistency and skill in handling risk and opportunity requires competence in the use of statistics, probability, and uncertainty; and needs to complement the critically essential soft dimensions of quality and the overarching and underpinning primacy of personal relationships. There are no clear boundaries to the applicability of quality and the related processes and procedures expressed in management systems, and this is why it matters so much to show "how it applies in diverse business and social environments." Increasingly, the acceptability of boundaries that are drawn depends on their effect on the user and the achievement of quality, and the latest standards on quality management are explicit on this key point. Quality is everyones business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organizational and professional boundaries, and there is no departmental boundary that can stand apart from the organization-wide commitment to quality achievement. Author Biography Paul Hayes is a quality practitioner, professional, and manager with 47 years experience in a range of industry sectors and virtually all quality disciplines and tools together with a burning passion to see the holistic, integrated application of principles at the root of quality practice applied to the whole of life and society. His experience includes chemicals and paper manufacture, paper converting, dental chemicals, medical devices, computer hardware and software, DNA testing, marine renewable energy, and medical device and diagnostics prequalification work. Review "Pauls book is, in my view, one of the most comprehensive treatise on the challenging topic of Quality, since the works of Deming. It covers the topic, in an almost 3D manner, such that it doesnt really matter how the reader comes to the subject - as a novice or with experience, that viewpoint is described. Indeed, the book explains the subject matter without being shackled by the conventional wisdoms typically associated with "Quality". I look forward to it being my next "go to" reference."--Andrew Nichols, Quality Program Manager, Michigan Manufacturing Technology Center Details ISBN1952538521 Author Paul Hayes Publisher Business Expert Press Language English Year 2020 ISBN-10 1952538521 ISBN-13 9781952538520 Format Paperback Pages 296 Imprint Business Expert Press Country of Publication United States Place of Publication Sterling Forest AU Release Date 2020-12-24 NZ Release Date 2020-12-24 UK Release Date 2020-12-24 Subtitle And How It Applies in Diverse Business and Social Environments, Volume II Publication Date 2020-12-30 Audience Professional & Vocational US Release Date 2020-12-30 We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:132138280;

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