Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:The Trusted Advisor: 20Th Anniversary EditionISBN13:9781982157104ISBN10:1982157100Author:Maister, David H. (Author), Galford, Robert (Author), Green, Charles (Author)Description:The 20Th Anniversary Edition Of The Brilliant And Practical (Tom Peters, Author Of The Professional Service 50) Business Classic--Now Updated To Reflect The Digital World--Provides Essential Tools And Wisdom For All Consultants, Negotiators, And Advisors In Today's Fast-Paced Networked Economy, Professionals Must Work Harder Than Ever To Maintain And Improve Their Business Skills And Knowledge But Technical Mastery Of One's Discipline Is Not Enough, Assert Professional Advisors David H Maister, Charles H Green, And Robert M Galford The Key To Professional Success, They Argue, Is The Ability To Earn The Trust And Confidence Of Clients In This 20Th Anniversary Edition, Maister, Green, And Galford Enrich Our Understanding Of Today's Society And Illustrate How To Be Effective Communicators In A Digital World Using Their Model Of The Trust Equation They Dissect The Rational And Emotional Components Of Trustworthiness With Precision And Clarity, They Detail Five Distinct Steps You Must Take To Create A Trust-Based Relationship Each Step--Engage, Listen, Frame, Envision, And Commit--Is Richly Described In Distinct Chapters This Immensely Accessible Book Offers An Invaluable Road Map To All Those Who Seek To Develop Truly Special Relationships With Their Clients (Carl Stern, Ceo, Boston Consulting Group) The Authors Weave Together Anecdotes, Experience, And Examples Of Both Their Own And Others' Successes And Mistakes To Great Effect The Trusted Advisor Is Essential Reading For Anyone Who Must Advise, Negotiate, Or Manage Complex Relationships With Others Binding:Paperback, PaperbackPublisher:Free PressPublication Date:2021-02-02Weight:0.55 lbsDimensions:Number of Pages:256Language:English
Price: 17.18 USD
Location: USA
End Time: 2024-09-05T11:16:32.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
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Edition: 20
Book Title: Trusted Advisor: 20th Anniversary Edition
Number of Pages: 336 Pages
Language: English
Publisher: Free Press
Item Height: 0.9 in
Publication Year: 2021
Topic: Leadership, Consulting, Economics / General, Management
Illustrator: Yes
Genre: Business & Economics
Item Weight: 9.5 Oz
Author: David H. Maister, Charles Green, Robert Galford
Item Length: 0.3 in
Item Width: 0.2 in
Format: Trade Paperback