Description: Stop Telling, Start Selling : How to Use Customer-Focused Dialogue to Close Sales, Paperback by Richardson, Linda, ISBN 0070525587, ISBN-13 9780070525580, Brand New, Free shipping in the US In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don’ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face selling, from the initial introduction through the needs identification and the negotiation of terms and price to the successful close, with prime emphasis on the six critical skills necessary to the dialogue-driven sales call: presence, rapport building, questioning, listening, product positioning, and checking.
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
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Number of Pages: 288 Pages
Publication Name: Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales
Language: English
Publisher: Mcgraw-Hill Education
Subject: Communication Studies, Sales & Selling / General
Item Height: 0.8 in
Publication Year: 1997
Features: Revised
Type: Textbook
Item Weight: 13.3 Oz
Subject Area: Language Arts & Disciplines, Business & Economics
Item Length: 8.9 in
Author: Linda Richardson
Item Width: 5.9 in
Format: Trade Paperback
