Description: Salesforce Field Service by Saiteja Chatrati Salesforce Field Service (formerly Field Service Lightning) connects customers, workforce, and products on a single platform to deliver exceptional on-site services. This book guides Field Service enthusiasts in creating, managing, and automating support with use cases and real-time examples.You will learn Salesforce Field Service which will help you better manage your customers, internal users, and field technicians. As you advance, youll learn the whole end-to-end life cycle of creating work orders, associating service appointments to work orders, scheduling and dispatching service appointments to field technicians, and completing the work orders.By the end of this book, youll be able to implement, test and deploy Salesforce Field Service for both Desktop and Mobile apps.What youll learn· Basics of Field Service· Field Service objects and data model· Field Service schedulingand optimization· Configuring Salesforce Field Service· Managing Salesforce Field Service capabilities· Configuring and using the Field Service Mobile App· Deploying and testing Salesforce Field Service· Salesforce Field Service KPIs and ReportingWho This Book Is forThis book is for Salesforce admins, developers, and consultants who are looking to learn and implement Salesforce Field Service. A basic understanding of Salesforce is assumed. Coding or programming experience is not required. FORMAT Paperback CONDITION Brand New Author Biography Saiteja Chatrati is a 6X certified Salesforce consultant currently working with Slalom LLC, a platinum Salesforce partner based in Silicon Valley helping her clients reach their Salesforce goals. She holds six active Salesforce certifications including: Salesforce Field Service Lightning, Salesforce Service Cloud Consultant, Salesforce Data Architect, Salesforce Platform App Builder, Salesforce Platform Developer 1, and Salesforce Administrator. She specializes in Salesforce Architecting, Solution Designing, Project Management, Business Analysis, Quality Assurance and Testing. As an Ranger Salesforce Trailhead member, Saiteja has many badges and super badges. Saiteja is also a certified Scrum Master (CSM) with sound knowledge of SCRUM framework and Agile principles.Saiteja has spent several years within the Salesforce ecosystem. Being in the consulting space, she got the opportunity to design complex end to end implementations for fortune 500 organizations as well as startups. Her expertise includes architecting, solution designing, product management, business analysis and quality assurance.You can learn more about her by visiting her LinkedIn page at Table of Contents Chapter 1: Introducing Salesforce Field Service.- Chapter 2: Salesforce Field Service Objects and Data Model.- Chapter 3: Step by Step Field Service Implementation.- Chapter 4: Scheduling and Optimization.- Chapter 5: Managing Field Service Capabilities.- Chapter 6: Inventory Management.- Chapter 7: Extending Field Service to Mobile.- Chapter 8: Field Service Deployment, Testing, and Analytics. Details ISBN1484295161 Author Saiteja Chatrati Publisher APress Edition 1st ISBN-13 9781484295168 Format Paperback Imprint APress Place of Publication Berkley Country of Publication United States AU Release Date 2023-10-18 NZ Release Date 2023-10-18 UK Release Date 2023-10-18 Edition Description 1st ed. Subtitle A Beginners Guide to Creating, Managing, and Automating Field Service Audience Professional & Vocational Year 2023 ISBN-10 1484295161 DEWEY 658.812 Pages 267 Illustrations 164 Illustrations, black and white; XIII, 267 p. 164 illus. Publication Date 2023-11-01 US Release Date 2023-11-01 Alternative 9798868807336 We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:151615097;
Price: 71.3 AUD
Location: Melbourne
End Time: 2024-11-12T02:34:37.000Z
Shipping Cost: 0 AUD
Product Images
Item Specifics
Restocking fee: No
Return shipping will be paid by: Buyer
Returns Accepted: Returns Accepted
Item must be returned within: 30 Days
Format: Paperback
ISBN-13: 9781484295168
Author: Saiteja Chatrati
Type: Does not apply
Book Title: Salesforce Field Service
Language: Does not apply
