Description: During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadership-and not one of them is about coffee. Behar shows that if you think of your staff as people (not labor costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks, as it fought to hang on to its culture while growing exponentially.
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Location: 07001
End Time: 2024-12-31T16:52:44.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
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Narrative Type: book
Type: book
Intended Audience: General/trade
Book Title: It's Not about the Coffee : Lessons on Putting People First from Alife at Starbucks
Number of Pages: 208 Pages
Language: English
Publisher: Penguin Publishing Group
Topic: Leadership, Customer Relations, Ethics & Moral Philosophy, Entrepreneurship, Management
Item Height: 0.6 in
Publication Year: 2009
Illustrator: Yes
Genre: Philosophy, Business & Economics
Item Weight: 6.3 Oz
Author: Janet Goldstein, Howard Behar
Item Length: 8 in
Item Width: 5.2 in
Format: Trade Paperback
