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IT Service Management from Hell based on Not ITIL v3: A Guide to Ser - VERY GOOD
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It Service Management: An Introduction by Van Bon, Jan
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It Service Management: Iso/Iec 20000-1:2018 - Introduction and Implementation...
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IT Services: Costs, Metrics, Benchmarking and Marketing - Hardcover - VERY GOOD
IT Services: Costs, Metrics, Benchmarking and Marketing - Hardcover - VERY GOOD

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Introduction to the ISO/IEC 20000 Series: IT Service Management
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SERVICE MANAGEMENT: IT'S ALL ABOUT THE PEOPLE By Van Dolf Der Haven **Mint**
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Executive's Guide to IT Governance: Improving Systems Processes with Service Man
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High Velocity Itsm: Agile It Service Management For Rapid Change In A World...
High Velocity Itsm: Agile It Service Management For Rapid Change In A World...

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Service Level Manager: Careers in It Service Management by Sansbury, John
Service Level Manager: Careers in It Service Management by Sansbury, John

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Effective It Service Management: To ITIL and Beyond! by Addy, Rob

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Service Operation based on ITIL V3 Management Guides [english version]
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Key Element Guide ITIL Service Design (Best Management Practice) - GOOD
Key Element Guide ITIL Service Design (Best Management Practice) - GOOD

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IT Service Management in SAP Solution Manager by Nathan Williams
IT Service Management in SAP Solution Manager by Nathan Williams

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SERVICE MANAGEMENT PROCESS MAPS (IT MANAGEMENT TOPICS) By Nancy Hinich & John

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IT Service Management Global Best Practices by Arjen de Jong Collector's Edition
IT Service Management Global Best Practices by Arjen de Jong Collector's Edition

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Implementing Metrics for IT Service Management, , 9789087531140
Implementing Metrics for IT Service Management, , 9789087531140

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Servicing Itsm: A Handbook Of Service Descriptions For It Service Managers ...
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Business Relationship Manager: Careers in IT service management (BCS Guides to I
Business Relationship Manager: Careers in IT service management (BCS Guides to I

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Key Element Guide ITIL Service Design (B - It Infrastructure Library
Key Element Guide ITIL Service Design (B - It Infrastructure Library

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Managed Services in a Month - Build a Successful It Service Business in 30...
Managed Services in a Month - Build a Successful It Service Business in 30...

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Planning to Implement Service Management (IT Infrastructure Library) - VERY GOOD
Planning to Implement Service Management (IT Infrastructure Library) - VERY GOOD

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Spinning Up Servicenow: It Service Managers' Guide to Successful User Adoption
Spinning Up Servicenow: It Service Managers' Guide to Successful User Adoption

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IT Service Management from Hell! A Guide to Worst Practices by Brian Johnson
IT Service Management from Hell! A Guide to Worst Practices by Brian Johnson

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IT Services Business Management: Concepts, Processes and Practice
IT Services Business Management: Concepts, Processes and Practice

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A Management Guide Service Operation Based on Itil V# by Bernan
A Management Guide Service Operation Based on Itil V# by Bernan

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The Practical Guide to World-Class IT Service Management (Hardback or Cased Book
The Practical Guide to World-Class IT Service Management (Hardback or Cased Book

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IT Governance in Hospitals and Health Systems Roger, Guy, Scalzi
IT Governance in Hospitals and Health Systems Roger, Guy, Scalzi

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Practical It Service Management: A Concise Guide For Busy Executives
Practical It Service Management: A Concise Guide For Busy Executives

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FOUNDATIONS OF IT SERVICE MANAGEMENT: THE UNOFFICIAL ITIL By Brady Orand
FOUNDATIONS OF IT SERVICE MANAGEMENT: THE UNOFFICIAL ITIL By Brady Orand

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Managed Services in a Month - Build a Successful It Service Business in 3 - GOOD
Managed Services in a Month - Build a Successful It Service Business in 3 - GOOD

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Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption,
Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption,

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Foundations of It Service Management by Orand, Brady
Foundations of It Service Management by Orand, Brady

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PLANNING TO IMPLEMENT SERVICE MANAGEMENT (IT By Ogc **Mint Condition**
PLANNING TO IMPLEMENT SERVICE MANAGEMENT (IT By Ogc **Mint Condition**

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The Guide to a Successful Managed Services Practice - What Every SMB IT S - GOOD
The Guide to a Successful Managed Services Practice - What Every SMB IT S - GOOD

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Service Science And Its Management: Volume Iii
Service Science And Its Management: Volume Iii

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Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners S
Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners S

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Servicing ITSM: A Handbook of Service Descriptions for It Service Managers...
Servicing ITSM: A Handbook of Service Descriptions for It Service Managers...

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Architecture and Patterns for It Service Management, Resource Planning, and...
Architecture and Patterns for It Service Management, Resource Planning, and...

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Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course in
Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course in

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Metrics For It Service Management
Metrics For It Service Management

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Solving IT Service Management by Antonio Narro Paperback Book
Solving IT Service Management by Antonio Narro Paperback Book

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Service Science And Its Management: Volume I
Service Science And Its Management: Volume I

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It at Your Service: Knowing and Keeping Your Clients
It at Your Service: Knowing and Keeping Your Clients

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Risk Management at the Top: A Guide to Risk and Its Governance …. READ DETAILS
Risk Management at the Top: A Guide to Risk and Its Governance …. READ DETAILS

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Complete Set (5) ITIL OGC Guide Books and Managing Across the Lifecycle
Complete Set (5) ITIL OGC Guide Books and Managing Across the Lifecycle

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Service Science And Its Management: Volume Ii
Service Science And Its Management: Volume Ii

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IT Service Management Based on ITIL 2011 Edition (Best practice), Bernard..
IT Service Management Based on ITIL 2011 Edition (Best practice), Bernard..

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A Manager's Guide to IT Service Management by Jenny Dugmore
A Manager's Guide to IT Service Management by Jenny Dugmore

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The MSPS Survival Guide To Co-Managed IT Services: A Crotchety Ol - VERY GOOD
The MSPS Survival Guide To Co-Managed IT Services: A Crotchety Ol - VERY GOOD

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It Services Costs, Metrics, Benchmarking and Marketing by Tardugno, Anthony F.
It Services Costs, Metrics, Benchmarking and Marketing by Tardugno, Anthony F.

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Solving IT Service Management by Antonio Narro Hardcover Book
Solving IT Service Management by Antonio Narro Hardcover Book

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Managed Services in a Month - Build a Successful It Service Busin
Managed Services in a Month - Build a Successful It Service Busin

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Household Wisdom - Hardcover By Donaldson, Stephanie - GOOD
Household Wisdom - Hardcover By Donaldson, Stephanie - GOOD

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Implementing Metrics for It Service Management
Implementing Metrics for It Service Management

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The MSP’S Survival Guide To Co-Managed IT Services:
The MSP’S Survival Guide To Co-Managed IT Services:

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The IT Strategy Management Process: Supporting IT Services Through Effective Kno
The IT Strategy Management Process: Supporting IT Services Through Effective Kno

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Solving IT Service Management by Antonio Narro Hardcover Book
Solving IT Service Management by Antonio Narro Hardcover Book

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It Service Management: Iso/Iec 20000-1:2018 - Introduction and Implementation Gu
It Service Management: Iso/Iec 20000-1:2018 - Introduction and Implementation Gu

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Servicing Itil: A Handbook of It Services for Itil Managers and Practitioners
Servicing Itil: A Handbook of It Services for Itil Managers and Practitioners

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IT Service Management from Hell based on Not ITIL by Brian Johnson
IT Service Management from Hell based on Not ITIL by Brian Johnson

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Foundations of IT Service Management based on ITIL (ITILV2)-Jan van Bon - Book
Foundations of IT Service Management based on ITIL (ITILV2)-Jan van Bon - Book

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IT Service Management, Brand New, Free shipping in the US
IT Service Management, Brand New, Free shipping in the US

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Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a
Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a

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IT Service Management - An Introduction based on ISO 20000 and ITIL V3...
IT Service Management - An Introduction based on ISO 20000 and ITIL V3...

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It's All About Service: How to Lead Your People to Care for Your Cu - GOOD
It's All About Service: How to Lead Your People to Care for Your Cu - GOOD

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Measuring Itsm : Measuring, Reporting, and Modeling the It Service Management...
Measuring Itsm : Measuring, Reporting, and Modeling the It Service Management...

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Brady Orand Foundations of IT Service Management with ITIL 2011 (Paperback)
Brady Orand Foundations of IT Service Management with ITIL 2011 (Paperback)

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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management

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Servicing ITSM: A Handbook of Service Descriptions for It Service Managers and a
Servicing ITSM: A Handbook of Service Descriptions for It Service Managers and a

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Release and Control for IT Service Management, based on ITIL - A
Release and Control for IT Service Management, based on ITIL - A

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FOUNDATIONS OF IT SERVICE MANAGEMENT BASED ON ITIL by J. Van Bon
FOUNDATIONS OF IT SERVICE MANAGEMENT BASED ON ITIL by J. Van Bon

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