Description: Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employeesby Doug Lipp (2013, Hardcover) This book is brand new. OverviewLeadership lessons from the iconic brand you can use to drive Disney-style successIn helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development program that powers one of the most famous brands on earth.Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand.Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.
Price: 9.95 USD
Location: Bristol, Connecticut
End Time: 2024-09-25T13:06:00.000Z
Shipping Cost: 5.48 USD
Product Images
Item Specifics
All returns accepted: ReturnsNotAccepted
Type: Novel
Era: 2010s
Narrative Type: Nonfiction
Original Language: English
Country/Region of Manufacture: United States
Book Title: Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
Item Length: 9.2in
Item Height: 0.9in
Item Width: 6.2in
Author: Doug Lipp
Format: Hardcover
Language: English
Topic: Training, Customer Relations, Organizational Behavior, Industries / Hospitality, Travel & Tourism, Workplace Culture, Organizational Development
Publisher: Mcgraw-Hill Education
Publication Year: 2013
Genre: Business & Economics
Item Weight: 15.8 Oz
Number of Pages: 240 Pages
