Description: This textbook is an essential resource for anyone interested in training and communication studies. It provides valuable tools for talking about broken promises, violated expectations, and bad behavior in a variety of contexts, including business and economics, language arts and disciplines, and more. The book is authored by Kerry Patterson, Ron Mcmillan, Al Switzler, and Joseph Grenny, and published by McGraw-Hill Companies, T.H.E. in 2004. It is available in a trade paperback format and has 304 pages. The book is written in English and is 9 inches long, 6 inches wide, and 0.7 inches high. It weighs 13.9 ounces.
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All returns accepted: ReturnsNotAccepted
Number of Pages: 304 Pages
Language: English
Publication Name: Crucial Confrontations: Tools for Talking about Broken Promises, Violated Expectations, and Bad Behavior
Publisher: McGraw-Hill Companies, T.H.E.
Subject: Training, Communication Studies
Item Height: 0.7 in
Publication Year: 2004
Type: Textbook
Item Weight: 13.9 Oz
Subject Area: Language Arts & Disciplines, Business & Economics
Item Length: 9 in
Author: Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Item Width: 6 in
Format: Trade Paperback
