Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary

Description: Conversational Intelligence by Judith E. Glaser The key to success in life and business is to become a master at Conversational Intelligence. Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. FORMAT Paperback LANGUAGE English CONDITION Brand New Publisher Description The key to success in life and business is to become a master at Conversational Intelligence. Its not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization. Author Biography Judith E. Glaser is the CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute, whose clients include American Airlines, American Express, Cisco, Coach, Exxon, and IBM. Judith has served as an Adjunct Professor at Wharton and a visiting guest speaker at Harvard, Kellogg, Loyola, University of Chicago, NYU, and various other institutions. She has appeared on NBCs Today Show, ABC World News, The Fox News Channel, and CBS Morning News. Judith has been quoted in The New York Times, The Wall Street Journal, Crains, AMA World, blogs for Harvard Business Review, and was named one of Leadership Excellences Top 20 Thought Leaders of Leadership and Culture in 2012. Judith earned a B.A. from Temple University in Interdisciplinary Studies, and an M.S. in Human Behavior & Development from Drexel University. She earned a Masters Certificate in Corporate and Political Communications from Fairfield University. Table of Contents Introduction ; Part I; 1. What We Can Learn from OUr Worst Conversations; 2. When We Lose Trust, We Lose Our Voice; 3. Moving from Distrust to Trust; Part II; 4. Challenges of Navigating the Conversational Highway ; 5. Harvesting Conversational Intelligence Using the Wisdome of Our Five Brains; 6. Bringing Conversations to Life; 7. Priming for Level III Conversations; 8. Conversational Agility: Reframing, Refocusing, Redirecting; 9. A Toolkit for Level III Conversations; Part III; 10. Leading with Trust: Laying the Foundation for Level III Interactions; 11. Teaming Up Through Conversational Intelligence; 12. Changing the Game Through Conversational Intelligence Long Description The key to success in life and business is to become a master at Conversational Intelligence. Its not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization. Details ISBN1629561436 Short Title CONVERSATIONAL INTELLIGENCE Language English ISBN-10 1629561436 ISBN-13 9781629561431 Media Book Format Paperback Year 2016 Imprint Bibliomotion, Incorporated Subtitle How Great Leaders Build Trust and Get Extraordinary Results Place of Publication Brookline Country of Publication United States UK Release Date 2016-04-28 Publication Date 2016-04-28 AU Release Date 2016-04-28 NZ Release Date 2016-04-28 US Release Date 2016-04-28 Illustrations 2 Tables, black and white; 18 Line drawings, black and white; 18 Illustrations, black and white Pages 264 Publisher Taylor & Francis Inc Alternative 9781138385924 DEWEY 650.1 Audience Professional & Vocational Author Judith E. Glaser We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:118819050;

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