Description: Building Expert Business Solutions with Zoho CRM by Dominic Harrington Building Expert Business Solutions with Zoho CRM provides in-depth coverage of how to design and build a CRM specifically for your business needs. You will gain an understanding of how to connect your CRM to other Zoho and third-party applications and explore use cases for implementing Zoho CRM effectively to take your business to the next level. FORMAT Paperback LANGUAGE English CONDITION Brand New Publisher Description Create world-class Zoho CRM solutions tailored to be a game changer for your business and transform the way you collect, manage, and use customer dataKey FeaturesUnlock the full potential of advanced Zoho CRM features to supercharge your business solutionsCustomize your Zoho CRM solutions to achieve scalable and long-term customer engagementStreamline your entire business for digital transformation by integrating CRM with different Zoho products and applicationsBook DescriptionZoho CRM is one of the most user-friendly, configurable, and competitively priced CRM systems for managing all your customer relationships. When tailored effectively to your business, it empowers your team to work smarter and helps your business to achieve more profitable and scalable growth. This book will show you how to make the most of Zoho CRM to increase productivity. Youll start by learning about the foundation modules of Zoho CRM such as Leads, Deals, Contacts, and Accounts, and understand their functionalities that enable you to build effective solutions. Then, youll explore innovative workflows that will help you to save time and make sure that your sales teams are proactively managing opportunities and clients. The book also focuses on Zoho Marketplace, as well as how to extend the functionality of Zoho CRM using custom functions. Youll cover real-world use cases that will inspire you to extend your Zoho adoption by integrating Zoho CRM with other Zoho apps such as Zoho Campaigns, Zoho Forms, Zoho Survey, and SalesIQ. Finally, youll discover best practices for adapting and evolving your CRM solutions and maintaining your CRM to achieve continuous improvement. By the end of this CRM book, youll have set up a CRM solution that will be fit for the next 10 years of business growth.What you will learnManage customer relationships and acquire new customers quicklyUnderstand the importance of Leads, Deals, Contacts, and Accounts modulesUse game-changing workflows and automation to manage opportunities and clientsExplore how custom functions can extend the functionality of your CRMIntegrate Zoho CRM with other Zoho apps such as Zoho Campaigns, Forms, Survey, and CreatorDiscover how to keep your CRM fit for the future and achieve continuous growthWho this book is forThis book is for you if youre a business manager or a business owner interested in learning how the Zoho platform can help transform your business and are looking to gain a practical understanding of how to choose an app from the vast array of Zoho products. Whether youre new to Zoho or have basic experience and want to learn more about its features and apps, this book can help you. Expert Zoho users who want to develop custom solutions for their business will also find this book useful. Foundational knowledge of CRM concepts is expected to get the most out of this book. Author Biography Dominic Harrington has over 20 years IT experience, specializing in helping business owners and managers to get the best value and results from their software. Dominic inspires his clients to learn, adapt, and succeed with adoption of business applications by explaining technical to non-technical concepts to people in an easy-to-understand manner. Since 2015, through his successful consultancy business, Dominic has helped over 300 businesses adopt Zoho CRM in the UK across a wide range of business sectors, with businesses ranging between 1-1,500 employees and with turnovers from £30k to +£100 million. As a Zoho Development partner, his business has also released five applications on Zoho Marketplace to date – with plans for more underway. Table of Contents Table of ContentsThe Foundation Modules - Understanding the Building Blocks of SuccessLeads - Getting it Right the First TimeDeals – Sales Funnels to Fuel Your Business GrowthAccounts and Contacts - The Beating Heart of Your CRMWorking with Other System and Custom ModulesGame-Changing Workflows and AutomationsEssential Systems AdministrationSupercharge CRM with Marketplace Extensions, Custom Functions, and IntegrationsZoho CampaignsZoho FormsZoho SurveySalesIQZoho AnalyticsZoho CreatorBuilding Actionable Reports and Dashboards (CRM)Best Practices to Adopt and Evolve Your CRM Details ISBN180056466X Author Dominic Harrington Short Title Building Expert Business Solutions with Zoho CRM Language English Year 2021 ISBN-10 180056466X ISBN-13 9781800564664 Format Paperback Publication Date 2021-08-20 Publisher Packt Publishing Limited UK Release Date 2021-08-20 Imprint Packt Publishing Limited Place of Publication Birmingham Country of Publication United Kingdom Pages 352 AU Release Date 2021-08-20 NZ Release Date 2021-08-20 Subtitle An indispensable guide to developing future-proof CRM solutions and growing your business exponentially DEWEY 005.43 Audience Professional & Vocational We've got this At The Nile, if you're looking for it, we've got it. 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ISBN-13: 9781800564664
Book Title: Building Expert Business Solutions with Zoho CRM
Item Height: 93 mm
Item Width: 75 mm
Author: Pieter Van Schalkwyk, Dan Isaacs, Dominic Harrington
Publication Name: Building Expert Business Solutions with Zoho CRM: An indispensable guide to developing future-proof CRM solutions and growing your business exponentially
Format: Paperback
Language: English
Publisher: Packt Publishing Limited
Subject: Computer Science
Publication Year: 2021
Type: Textbook
Number of Pages: 352 Pages