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Features: EX-LIBRARY
Book Title: A Guide to Customer Service Skills for the Help Desk Professional
Number of Pages: 288 Pages
Language: English
Publication Name: Guide to Customer Service Skills for the Help Desk Professional
Publisher: Course Technology
Subject: Programming / General, Customer Relations, General, Enterprise Applications / General
Publication Year: 1999
Type: Textbook
Item Weight: 17.6 Oz
Subject Area: Computers, Business & Economics
Author: Donna Knapp
Format: Trade Paperback