Description: Note: Any images shown are stock photographs and product may differ from what is shown. You are purchasing a Good copy of 'A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong'Condition Notes: Used book in good and clean conditions. Pages and cover are intact. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks. Fast Shipping
Price: 3.99 USD
Location: Little Falls, New Jersey
End Time: 2025-01-25T18:12:39.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
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Release Year: 2008
Edition: 2
Book Title: Complaint Is a Gift : Using Customer Feedback As a Strategic Tool
Number of Pages: 304 Pages
Language: English
Publisher: Berrett-Koehler Publishers, Incorporated
Publication Year: 2008
Topic: Customer Relations
Item Height: 0.9 in
Features: New Edition
Genre: Business & Economics
Item Weight: 17.1 Oz
Item Length: 8.9 in
Author: Claus Møller, Janelle Barlow
Item Width: 6.1 in
Format: Trade Paperback
